Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill's Prescription Diet k/d Canine Kidney Care with Chicken Dry Food is a clinically proven nutrition that offers nourishment for healthy kidney functionality. Formulated to protect vital kidney function, this delicious dog food helps manage invisible changes within the intestinal tract that impact kidney function. With lower amounts of certain minerals like phosphorous and sodium, it improves kidney function and reduces the workload of kidneys. Hill’s Renal Dog Food k/d Prescription also helps maintain normal blood pressure, allowing proper blood flow to the kidneys.
With optimised levels of amino acids and high-quality proteins, Hill’s Kidney Care Dog Food helps build muscle mass and maintain energy and strength. Its ActiveBiome+ Kidney Defense activates the gut microbiome to reduce harmful waste products. Prescription k/d is formulated with Enhanced Appetite Trigger (EAT) to encourage food intake of dogs with kidney problems that often lose appetite and decline food. Moreover, this dog food is made with S+OXSHIELD, which means it promotes a urinary environment that reduces the risk of struvite and calcium oxalate crystals. It also improves the overall health of dogs by offering complete nutrition. Hill’s k/d diet is suitable for adult and senior dogs of all breeds.
Note: Feed Hill's Prescription Diet k/d Canine Kidney Care with Chicken Dry Food only under a vet’s consultation.
- Consult your vet before starting this dog food.
- If introducing for the first time, mix increasing amounts of your pet’s new food with decreasing amounts of the old food over a 7-day period.
- The amounts mentioned in the table below are a starting point only.
- Adjust feeding amounts as necessary to maintain optimal weight. For more information, ask your vet.
- Keep fresh water available at all times.
| Weight of Dog - lbs (kgs) |
Amount per Day - cups (grams) |
| 5 (2.3) |
1/2 (55) |
| 10 (4.5) |
7/8 (90) |
| 15 (6.8) |
1 1/8 (120) |
| 20 (9.1) |
1 1/3 (140) |
| 30 (14) |
2 (210) |
| 40 (18) |
2 1/3 (245) |
| 50 (23) |
2 3/4 (290) |
| 60 (27) |
3 1/4 (340) |
| 70 (32) |
3 1/2 (370) |
| 80 (36) |
4 (420) |
| 100 (45) |
4 2/3 (490) |
| 120 (54) |
5 1/3 (560) |
- Vet-recommended diet for healthy kidney functioning in dogs
- Contains optimised levels of minerals and proteins to reduce kidney workload
- Helps manage invisible changes within the intestinal tract that impact kidney function
- Helps build muscle mass and helps maintain energy and strength
- Stimulates appetite and encourages food intake
- Reduced phosphorus & sodium, enriched with omega-3 fatty acids
- ActivBiome+ Kidney Defense activates the gut microbiome to reduce harmful waste products
- Promotes a urinary environment that reduces the risk of struvite & calcium oxalate crystals
- Helps build muscle mass and maintain energy and strength
- Ideal for dogs with kidney diseases where kidneys cannot perform absorption & filtration properly
- Offers complete and balanced nutrition to dogs
- This is a prescription diet. Feed under a vet’s consultation only.
- Always keep fresh water available while feeding.
- Keep out of reach of children.
- Do not feed to cats.
- Store in a cool and dry place away from direct sunlight.
Nutritional information:
| Nutrient |
Dry Matter1
% |
| Protein |
15.6 % |
| Fat |
21.1 % |
| Carbohydrate / NFE |
57.1 % |
| Crude Fiber |
1.5 % |
| Calcium |
0.79 % |
| Phosphorus |
0.29 % |
| Potassium |
0.75 % |
| Sodium |
0.17 % |
| Magnesium |
0.1 % |
| Vitamin C |
166 ppm |
| Vitamin E |
726 IU/kg |
| Total Omega-3 FA |
0.85 % |
Caloric content:
3991 kcal/kg (419 kcal/cup†)
Kibble size:
4.5mm * 11mm (disc shape)
Ingredients:
Brewers Rice, Chicken Fat, Brown Rice, Whole Grain Sorghum, Chicken, Dried Beet Pulp, Egg Product, Hydrolyzed Chicken Flavor, Corn Gluten Meal, Fish Oil, Pork Liver Flavor, Calcium Carbonate, Lactic Acid, Soybean Oil, L-Lysine, Potassium Chloride, Betaine, Whole Grain Oats, DL-Methionine, Fructooligosaccharides (FOS), vitamins (Vitamin E Supplement, L-Ascorbyl-2-Polyphosphate (source of Vitamin C), Niacin Supplement, Thiamine Mononitrate, Calcium Pantothenate, Pyridoxine Hydrochloride, Vitamin A Supplement, Riboflavin Supplement, Biotin, Vitamin B12 Supplement, Folic Acid, Vitamin D3 Supplement), Potassium Citrate, Choline Chloride, L-Threonine, Iodized Salt, Taurine, minerals (Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite), L-Tryptophan, L-Carnitine, Magnesium Oxide, Mixed Tocopherols for freshness, Natural Flavors, Beta-Carotene.
