Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill's Prescription Diet z/d Dry Dog Food is a clinically proven, therapeutic nutrition formulated to benefit dogs suffering from food sensitivities. It helps reduce skin irritation, scratching, and digestive issues caused by adverse food allergies.
It contains highly hydrolyzed proteins that are broken down into smaller pieces to help avoid adverse food reactions. Additionally, it is made with a single carbohydrate source to reduce the likelihood of food sensitivities and intolerance.
This gentle formula supports the digestive system, normalises stool, and promotes gastrointestinal health with its added natural fibre and antioxidants. Rich in fatty acids, it helps promote skin and coat health in just 30 days. Moreover, this
dog food is made with S+OXSHIELD, which means it promotes a urinary environment that reduces the risk of struvite and calcium oxalate crystals. This dog food does not contain any fillers or additives. Hill’s z/d dog food provides complete
nutrition for your dog’s overall health.
Note: Feed Hill's Prescription Diet z/d Dry Dog Food to your dog only after your vet’s consent.
- Vet-recommended diet for dogs with food sensitivities
- Specially formulated to minimise allergic reactions to food
- Contains hydrolysed proteins and single-source carbs to reduce food intolerances
- Also acts as an efficient elimination diet for dogs with food allergies
- Helps support a healthy immune system
- Clinically proven to help normalise stool
- Improves skin and coat in 30 days
- Added natural fibre and clinically proven antioxidants
- Offers complete and balanced nutrition to dogs
- It is not recommended for cats, puppies, and pregnant or lactating dogs.
- Consult your vet before starting this dog food.
- If introducing for the first time, mix increasing amounts of your pet’s new food with decreasing amounts of the old food over a 7-day period.
- The amounts mentioned in the table below are a starting point only.
- Adjust feeding amounts as necessary to maintain optimal weight. For more information, ask your vet.
- Keep fresh water available at all times.
Recommended daily feeding quantities:
| Weight of Dog — lbs (kgs) |
Amount per Day - cups (grams) |
| 5 (2,3) |
5/8 (65) |
| 10 (4,5) |
1 (100) |
| 15 (6,8) |
1 1/3 (135) |
| 20 (9,1) |
1 2/3 (170) |
| 30 (14) |
2 1/4 (230) |
| 40 (18) |
2 3/4 (280) |
| 50 (23) |
3 1/4 (330) |
| 60 (27) |
3 2/3 (375) |
| 70 (32) |
4 1/4 (435) |
| 80 (36) |
4 1/2 (460) |
| 100 (45) |
5 1/3 (545) |
| 120 (54) |
6 1/4 (640) |
- This is a prescription diet. Feed under a vet’s consultation only.
- Always keep fresh water available while feeding.
- Keep the packaging out of reach of children and pets.
- Do not feed to cats.
- Store in a cool and dry place away from direct sunlight.
Nutritional information:
| Nutrient |
Dry Matter1% |
| Protein |
19.8 % |
| Fat |
14.4 % |
| Carbohydrate / NFE |
55.5 % |
| Crude Fiber |
4.7 % |
| Calcium |
0.87 % |
| Phosphorus |
0.59 % |
| Potassium |
0.81 % |
| Sodium |
0.26 % |
| Magnesium |
0.089 % |
| Vitamin C |
112 ppm |
| Vitamin E |
1031 IU/kg |
| EPA |
0.01 % |
| Total Omega-3 FA |
0.5 % |
| Total Omega-6 FA |
4.51 % |
| Carnitine |
0 ppm |
Caloric content:
3556 kcal/kg (363 kcal/cup†)
Product type: Pet food
Target species: Dogs
Kibble size:
5mm * 12.5mm (disc shape)
Ingredients:
Corn Starch, Hydrolyzed Chicken Liver, Hydrolyzed Chicken, Powdered Cellulose, Soybean Oil, Calcium Carbonate, Dicalcium Phosphate, Lactic Acid, Potassium Chloride, Glyceryl Monostearate, Choline Chloride, Iodized Salt, vitamins (Vitamin E Supplement, L-Ascorbyl-2-Polyphosphate (source of Vitamin C), Niacin Supplement, Thiamine Mononitrate, Vitamin A Supplement, Calcium Pantothenate, Biotin, Vitamin B12 Supplement, Pyridoxine Hydrochloride, Riboflavin Supplement, Folic Acid, Vitamin D3 Supplement), DL-Methionine, Magnesium Oxide, minerals (Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite), Taurine, Mixed Tocopherols for freshness, Natural Flavors, Beta-Carotene .
Brand:
Hill’s Prescription Diet
