Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ivory Coat Grain-Free Lamb & Kangaroo Dry Food is a uniquely formulated complete and balanced food for adult
dogs of all breeds. It contains a superfood blend of tomato, apple, carrot, pumpkin, kale, blueberries, spinach,
and cranberries that works as a source of natural antioxidants. High-quality vegetables provide complex
carbohydrates and fibre to maintain a healthy gut. This high-protein adult dog food contains Australian kangaroo
as a source of lean protein to aid in managing satiety and healthy energy levels. Plus, Australian lamb provides
protein and fat to assist in maintaining muscles and support overall good health.
This lamb & kangaroo healthy kibble meal is enriched with salmon oil for omega 3 & 6 fatty acids to
support skin & coat health. The natural prebiotics in this recipe help maintain intestinal health and yucca
helps control stool odour. With no added wheat or wheat gluten, corn, soy, rice, artificial colours, flavours or
preservatives, it is an ideal food for dogs with grain sensitivities.
- Weigh your dog to determine the appropriate feeding quantity.
- Feed the weight-specific recommended quantity of Ivory Coat Grain-Free Lamb & Kangaroo Kibble to your
adult dog.
- When introducing Ivory Coat dry food to your dog’s diet, mix increasing amounts of it with the
decreasing amounts of your dog’s old food over a period of 5 to 7 days.
- Consider this as a suggestive guide only. Your pet may need more or less of this food to maintain optimal
weight based on their age, breed and activity level. Adjust the feeding quantity accordingly.
- Consult a veterinarian if you need help determining the appropriate feeding amount.
Daily feeding guide
|
Dog Weight
|
Daily Feeding Quantity (Dry-grams)
|
Daily Feeding Quantity (Dry-cups)
|
|
1-5kg
|
30-95g
|
¼ - ¾
|
|
5-10kg
|
95-155g
|
¾ - 1 ¼
|
|
10-20kg
|
155-265g
|
1 ¼ - 2 ¼
|
|
20-30kg
|
265-360g
|
2 ¼ - 3
|
|
30-40kg
|
360-445g
|
3 – 3 ¾
|
|
40-50kg
|
445-525g
|
3 ¾ - 4 ½
|
|
50-60 kg
|
525-600g
|
4 ½ - 5
|
|
Over 60kg
|
Add 75g per additional 10kg weight
|
*1 cup= 120g dry
- Uniquely formulated complete and balanced food for adult dogs of all breeds
- Works as a source of natural antioxidants
- Helps maintain a healthy gut
- Aids in managing satiety and healthy energy levels
- Assists in maintaining muscles and supports overall good health
- Supports skin and coat health
- Helps control stool odour
- Contains no wheat or wheat gluten, corn, soy, rice, artificial colours, flavours or preservatives
- Ideal for dogs with grain sensitivities
- For dogs only.
- Keep out of reach of children and pets to prevent suffocation.
- Store in a cool and dry place.
- Read the packaging and follow the directions for use.
- Keep the unused product properly packed between feedings.
Note
- This Ivory Coat Australian dog food is made with selected natural ingredients and variations in colours, size
and textures can occur between batches.
| Target Species |
Dogs |
|
Product Type
|
Dry dog food |
| Breed |
All breeds |
| Life Stage |
Adult |
| Ingredients |
Dehydrated Australian Lamb, Peas, Sweet Potato, Tapioca, Australian Chicken, Pea Protein, Dehydrated
Australian Poultry, Chicken Fat, Lentils, Beet Pulp, Chicken Digest, Dehydrated Australian Kangaroo, Salmon
Oil, Linseed, Canola Oil, Salt, Potassium Chloride, Choline Chloride, Chicory Root Inulin, Vitamins and
Minerals, Superfood Blend (Tomato, Apple, Carrot, Pumpkin, Kale, Blueberries, Spinach, Cranberries), Natural
Antioxidants, Yucca Schidigera Extract, Vitamin E.
|
|
Brand
|
Ivory Coat |
Nutritional Analysis
|
Metabolisable Energy
|
340kcal/100g
|
|
Crude Protein
|
Min. 30.0%
|
|
Crude Fat
|
Min. 14.0%
|
|
Crude Fibre
|
Max. 5.0%
|
|
Omega 3 Fatty Acids
|
Min. 0.5%
|
|
Omega 6 Fatty Acids
|
Min. 2.0%
|
|
Vitamin E
|
Min. 200IU/kg
|
