Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ivory Coat Raw Health Gut Health Dry Dog Food
Ivory Coat Gut Health Dog Food is expertly crafted to promote healthy digestion in adult dogs of all breeds.
Created by pet food specialists and veterinary experts, this premium recipe features Australian-sourced raw meat,
cooked to perfection and topped with freeze-dried raw lamb to deliver complete and balanced nutrition. The
addition of TruMune postbiotics and sustainably sourced carrot fibre promotes a balanced gut microbiome and
supports immune health.
The innovative kibble design combines raw Australian meat cooked together with our natural functional
ingredients, which is topped off with 100% freeze-dried raw lamb pieces in our recipe. The freeze-drying process
locks in nutrition for better digestibility and flavour. With added Australian-grown carrot fibre
(NinjinFibre®), it helps promote the growth of healthy gut microflora, promoting a healthy microbial balance
within the intestine. It contains flavonoids and polyphenols, which may also aid digestion and support the immune
system.
With a proprietary blend of 16 vitamins and minerals, it provides the ultimate nutritional support and helps
maintain the gut health of dogs. Moreover, Ivory Coat Adult Gut Health Dog Food contains only high-quality meats
sourced from human-grade processing facilities. Give the best nutrition to your dog and support their gut health
with the Ivory Coat Raw Health Dry Dog Food.
- Serve as a complete and balanced diet for adult dogs.
- Follow the feeding instructions and use it as a guide only.
- Adjust the amount as per your pet’s age, breed and activity level.
- Introduce gradually over 5-7 days by mixing with your pet's current food.
- Ensure fresh water is available at all times.
- Suitable for adult dogs of all breeds 1+ years.
Daily Feeding Guide
|
Dog Weight
|
Dry (Grams)
|
Dry (Cups)
|
|
1 - 5 kg
|
25 – 90
|
¼- ¾
|
|
5 - 10 kg
|
90 – 155
|
¾ - 1¼
|
|
10 - 20 kg
|
155- 255
|
1¼ – 2¼
|
|
20 - 30 kg
|
255 – 350
|
2¼ - 3
|
|
30 - 40 kg
|
350 – 430
|
3 – 3½
|
|
40 - 50 kg
|
430 – 510
|
3½ – 4¼
|
|
50 - 60 kg
|
510 -585
|
4¼ - 5
|
|
60 kg +
|
585+
|
5+
|
|
1 standard metric cup (250ml) = 120g dry
|
- Supports gut health and digestion
- Boosts immune function
- Combines kibble with raw lamb for balanced nutrition
- Grain-free for easy digestion
- Contains TruMune postbiotics for a healthy gut microbiome
- High-quality, human-grade meat sources
- Freeze-dried raw lamb locks in nutrients and flavour
- Added carrot fibre promotes healthy gut bacteria
- Enriched with 16 essential vitamins and minerals
- For adult dogs only.
- Use as directed for complete and balanced nutrition.
- Store in a cool, dry place.
- Ensure fresh water is available at all times.
- Introduce gradually to avoid digestive upset.
- Not suitable for dogs with known allergies to ingredients.
- Follow portion guidelines to prevent overfeeding.
- The food is produced on equipment that also processes grains and cereals.
|
Target species
|
Dog (Adult)
|
|
Product Type
|
Pet Food
|
|
Ingredients
|
Dehydrated Australian Poultry, Peas, Lentils, Chickpea Flour, Australian Chicken Meat, Chicken Fat, Sweet
Potato, Freeze Dried Lamb, Chicken Digest, Yeast Culture Blend (TruMuneTM) Carrot Fibre (NinjinFibre®),
Linseed, Canola Oil, Salmon Oil, Salt, Potassium Chloride, Choline Chloride, Vitamins and Minerals,
Superfood Blend (Tomato, Apple, Carrot, Pumpkin, Kale, Blueberries, Spinach, Cranberries), Natural
Antioxidants, Yucca Schidigera Extract, Vitamin E.
|
|
Brand
|
Ivory Coat
|
Guaranteed Analysis
|
Metabolisable Energy
|
350 kcal / 100 g
|
|
Crude Protein
|
Min. 30.0 %
|
|
Crude Fat
|
Min. 14.0 %
|
|
Crude Fibre
|
Max. 6.0 %
|
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