Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ruffey Air Dried Venison Single Protein Dry Dog Food
Ruffey Air-Dried Venison Dog Food is a nutritious, grain-free dog food made in Melbourne using premium Wild Australian venison as the single protein source. With 96% real animal proteins, it is gently air-dried to help preserve natural nutrients while offering the benefits of raw-style nutrition in a convenient, shelf-stable format.
Developed by veterinary and PhD nutrition experts, this highly digestible recipe is also suitable for dogs with sensitive stomachs. It is low in fat and rich in carrot fibres and yeast cultures to help support digestive and metabolic health while offering a rich flavour profile for fussy eaters. It also supports immune strength and helps pets maintain energy, resilience, and long-lasting health with its iron, zinc, and B-vitamins content.
Made without meat meals, fillers, grains, or artificial additives, it can be served as a complete meal, a tasty meal topper, or a training treat. Give your dog a delicious and nutritious meal that supports their health and wellbeing with Ruffey Venison Single Protein Dog Food.
- Serve as a balanced full meal or as a nutritious topper or treat during training or on the trail.
- If your dog is new to this food, transition slowly by mixing with the current diet over 7-10 days, gradually reducing other food and increasing Ruffey.
- Keep clean drinking water available at all times.
Feeding guide:
|
Puppy Dog Weight
|
Puppy 2–4 Months
|
Puppy 4+ Months
|
Venison Canine
|
|
1 – 5 kg
|
59 – 199 g
|
39 – 132 g
|
|
|
6 – 10 kg
|
229 – 336 g
|
152 – 224 g
|
|
|
11 – 15 kg
|
363 – 455 g
|
240 – 303 g
|
|
|
16 – 20 kg
|
499 – 565 g
|
333 – 376 g
|
|
|
21 – 25 kg
|
580 – 668 g
|
390 – 443 g
|
|
|
Adult Dog Weight
|
Low Activity / Weight Loss
|
Moderate Activity (Neutered)
|
High Activity (Intact)
|
|
1 – 5 kg
|
19 – 60 g
|
32 – 100 g
|
35 – 135 g
|
|
6 – 10 kg
|
76 – 111 g
|
121 – 178 g
|
137 – 224 g
|
|
11 – 15 kg
|
120 – 151 g
|
192 – 243 g
|
217 – 303 g
|
|
16 – 20 kg
|
166 – 188 g
|
266 – 301 g
|
300 – 376 g
|
|
21 – 25 kg
|
194 – 223 g
|
312 – 355 g
|
350 – 443 g
|
|
26 – 30 kg
|
229 – 255 g
|
364 – 407 g
|
412 – 510 g
|
|
31 – 35 kg
|
261 – 284 g
|
417 – 458 g
|
471 – 572 g
|
|
36 – 40 kg
|
294 – 319 g
|
468 – 507 g
|
527 – 633 g
|
|
41 – 45 kg
|
322 – 345 g
|
515 – 553 g
|
580 – 691 g
|
|
46 – 50 kg
|
352 – 374 g
|
562 – 598 g
|
632 – 748 g
|
- Made with 96% real animal proteins and premium wild Australian venison as the single protein source
- Grain-free recipe offers raw-style nutrition in a convenient, shelf-stable format
- Gently air-dried to help preserve natural nutrients and enhance taste and texture
- Highly digestible formula suitable for dogs with sensitive stomachs
- Low-fat recipe enriched with carrot fibres and yeast cultures to support digestive health
- Provides iron, zinc, and B vitamins to support overall wellbeing and vitality
- Rich venison flavour makes it an appealing option for fussy eaters
- Made without meat meals, fillers, grains, or artificial additives
- Versatile feeding options: serve as a complete meal, meal topper, or training treat
- Read the product label before use.
- Supervise your pet while feeding.
- Only to be used for dogs.
|
Target Species
|
Dogs
|
|
Product Type
|
Dry Dog Food
|
|
Key Ingredients
|
Venison, Vitamins & Minerals, Algae Meal, Yeast Culture, Tomato Fibre, Carrot Fibre, Inulin,
Psyllium Husk, Sunflower Oil, Salt, Sunflower Lecithin, Natural Antioxidants
|
|
Brand Name
|
Ruffey
|
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