Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
PAW Blackmores Gentle Ear Cleaner for Dogs & Cats
PAW Gentle Ear Cleaner is a gentle ear cleansing solution for removing dirt from your pet’s ears. It removes dirt, debris and excess wax to keep the ears clean and also helps in ear infection prevention in dogs and cats. It also helps prevent ear odours caused by poor ear hygiene. It comes with a convenient applicator tip to make the application easier for you and your pet. Gentle on ears, PAW Ear Cleaner keeps ears clean, soothes the outer ear canal, and is comfortable on the ears. Use this product once a week to keep your pet’s ears healthy and disease-free.
How does it work?
PAW Gentle Ear Cleaner is blended with a blend of natural, sulphate-free cleansers, cold-pressed citrous oils, and hydrolysed oat protein to help remove debris and keep ears clean. The unique formula helps remove earwax build-up in cats and dogs. It contains no alcohol, acids, harsh chemicals, or irritants and is designed for effective ear cleaning while avoiding irritation. This gentle ear cleaning solution is ideal for dogs and cats.
- Administer once a week or as directed by your veterinarian.
- Squeeze PAW Gentle Ear Cleaner directly into the ear, filling the ear canal.
- Gently massage the base of the ear for 30 seconds.
- Use a clean tissue to gently wipe away excess liquid and remove debris.
- Cleans your pet’s ears and removes excess wax or debris
- Easy-to-apply, natural, and gentle formulation
- No harsh chemicals, irritants, alcohols, or acids
- Keeps your pet’s ears comfortable and prevents ear infections
- Designed to be used only once a week
- Available in a bottle with a convenient applicator top
- Store in a cool place.
- Keep out of reach of children and pets.
- Consult a veterinarian before use if the ear is red, painful, or swollen.
- Do not use with any other ear cleaner.
- If allergic to citrus, do NOT use.
- Discontinue use if the ear becomes worse after use and consult your veterinarian.
- Do not use if the eardrum is damaged.
- Use as directed by a vet.
- Read the label carefully before use.
| Target Species |
Dogs/Cats |
|
Mode of Administration
|
Topical |
| Active ingredients |
Purified water, sorbitol, glycerin (vegetable), disodium cocoamphodiacetate, lauryl glucoside (50%), D-panthenol, sodium hydroxymethylglycinate, sodium gluconate, sodium citrate, hydrolysed oat protein, citric acid, aloe vera, citrus orange oil, piroctone olamine, mandarin peel oil, hyaluronic acid.
|
| Manufacturer |
Blackmores |
|
Brand
|
PAW (Pure Animal Wellbeing) |
