Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Equinade Showsilk Glo-Chestnut Shampoo
Equinade Showsilk Glo-Chestnut Shampoo is a colour-maintenance grooming shampoo specially formulated to enrich chestnut coats. The concentrated formula helps restore a deep, even tone with a brilliant shine. Infused with intense colours and optical brighteners, this shampoo helps revitalise dull, patchy, or faded coats, leaving them looking rich, vibrant, and glossy.
Part of the Equinade Showsilk Glo-Colour Shampoo range, the shampoo offers excellent cleaning power while enhancing coat colour and appearance. It effectively removes dirt and grime while helping create a healthy glow, making it ideal for show preparation or regular grooming.
Its pH-balanced formula is gentle enough for use on a wide range of show animals, including horses, dogs, cats, cattle, goats, rabbits, fowl, and other birds. With its concentrated formula, a little goes a long way, making it an economical grooming solution.
Available in colours: Black, Bay, Chestnut
- Thoroughly saturate the coat with water.
- Wear gloves and an apron before application.
- Apply the shampoo to neutralise the coat and rinse off.
- Reapply shampoo and massage into a rich lather.
- Leave on for up to 10 minutes.
- Rinse thoroughly.
- For best results, follow with Equinade Showsilk Conditioner to help lock in colour and shine.
- Enhances and deepens chestnut coat colour
- Helps revitalise dull or patchy coats
- Contains optical brighteners to create even tones and add shine
- Leaves coats vibrant, glossy, and healthy-looking
- Effectively removes dirt and grime
- Concentrated formula and economical to use
- pH-balanced and gentle on skin and coat
- Suitable for show preparation and routine grooming
- Suitable for horses and coated show animals, including dogs, cats, cattle, goats, rabbits, fowl and other birds
- Available in multiple pack sizes
- For external use only.
- Use only as directed.
- Store in a cool, dry place.
- Store below 30°C.
- May stain clothing or grout.
- Avoid contact with the eyes and the insides of the ears.
- Read the instructions on the label before using.
- Close the bottle properly after each use.
- Keep out of the reach of kids and pets.
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Target species
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Horses, dogs, cats, cattle, goats, rabbits, fowl and other birds.
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Product Type
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Shampoo
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Mode of Administration
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Topical
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Brand
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Equinade
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