Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
NRG No-Nots Mane, Tail & Hair Detangler Spray for Horses
NRG No-Nots Mane & Tail Detangler Spray is a water-based conditioning spray specially designed to simplify grooming and maintain healthy, manageable manes and tails in horses. Proudly developed in Australia, this effective horse detangling spray helps loosen knots and tangles with ease, reducing hair breakage and loss during brushing.
Formulated without harmful chemicals, No-Nots works by smoothing and softening the hair, which helps knots and ringlets to fall out effortlessly. Furthermore, this horse grooming detangler spray enhances shine and lustre, making it ideal for presentation and everyday grooming.
The long-lasting formula stays in the hair for days, helping to keep manes and tails looking neat, soft, and well-conditioned without staining the hair. Suitable for horses, dogs, alpacas, cattle, and goats, this detangler is an essential addition to any grooming routine.
- For regular use: Lightly mist over the mane and tail, leave for a few moments, and then brush through.
- For heavily tangled or muddy hair: First wash, then apply the spray and brush. A second application may be required for severe tangles.
- As a conditioner: Apply lightly and leave in. No rinsing is required.
- Can also be lightly sprayed over the body coat to enhance natural shine.
- Use regularly to maintain manageable, tangle-free hair.
- Effectively detangles manes, tails, and hair
- Helps knots and tangles fall out easily during brushing
- Helps reduce hair breakage and loss during grooming
- Helps add shine and lustre for a polished appearance
- Long-lasting formula stays in hair for days
- Water-based and easy to apply
- Non-staining and does not require rinsing
- Free from harmful chemicals
- Conditions and softens hair for improved manageability
- Ideal for both everyday grooming and show preparation
- Suitable for horses and other animals like dogs, alpacas, cattle, and goats
- For animal use only.
- For external use only.
- Use only as directed.
- Avoid contact with eyes.
- Keep out of reach of children.
- Read the instructions on the label before using.
- Store below 30°C and away from direct sunlight.
- Dispose of the empty container responsibly by wrapping it in paper and placing it in the garbage.
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Target Species
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Horses
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Product Type
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Detangler Spray
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Mode of Administration
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Topical (Spray)
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Brand
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NRG
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