Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Penetrene 'A' Liniment for Horses and Dogs
Penetrene ‘A’ Liniment for Horses and Dogs is a topical liniment formulated to help relieve the symptoms of sprains, strains, rheumatism, and muscle soreness in horses and dogs. Made with a blend of natural oils, including aniseed oil, sassafras oil, and menthol, this penetrating liniment provides fast cooling relief for inflamed joints, muscles, and tendons. Its targeted formula helps reduce discomfort while supporting recovery from exercise-related strain and minor injuries.
This versatile liniment can be used undiluted directly on affected areas or diluted as a leg and body wash after exercise, racing, or competition. Penetrene ‘A’ Liniment is commonly used as a leg wash to help prevent and manage shin soreness and muscle stiffness associated with tying up. Moreover, the easy-to-apply formula absorbs quickly without blistering or blemishing the skin, making it suitable for regular and long-term use. Penetrene helps maintain healthy joints, muscles, and skin while providing a soothing cooling effect after strenuous activity.
For Leg Wash Preparation:
- Mix 13 mL of Penetrene ‘A’ Liniment with 750 mL water or witch hazel and 250 mL vinegar.
- After exercise or racing, sponge the legs and body muscles with the prepared wash.
- Can also be bandaged under cotton wool for 2–3 hours or overnight if required.
For Sprains and Strains:
- Warm the affected area with hot water and dry thoroughly.
- Massage the area gently before applying the liniment.
- Apply Penetrene ‘A’ Liniment full strength to wet the hair and work well into the area using fingers and thumb.
- Apply three times daily for 3–4 days, then once a day morning and night.
- Topical liniment for horses and dogs
- Helps relieve symptoms of sprains, strains, and rheumatism
- Provides fast cooling relief for joints, muscles, and tendons
- Contains natural oils including aniseed oil, sassafras oil, and menthol
- Supports recovery from muscle soreness and inflammation
- Can be used undiluted or diluted as a leg wash
- Ideal for preventing and managing shin soreness and tying up
- Suitable for use after exercise, racing, or competition
- Absorbs quickly without blistering or blemishing
- Easy to prepare and cost-effective for regular use
- Supports healthy joints, muscles, and skin
- Suitable for regular and long-term applications
- Available in multiple pack sizes
- For animal use only.
- Use only as directed.
- Avoid contact with eyes.
- Do not inhale vapours.
- Wash hands after use.
- If swallowed, do not induce vomiting. Give water and seek urgent professional assistance.
- Consult your vet before using.
- Keep away from open flames.
- Store below 30°C.
- Read the instructions on the label before use.
- Keep out of reach of children and pets.
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Target Species
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Horses and Dogs
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Product Type
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Liniment
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Mode of Administration
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Topical
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Active Ingredients
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Aniseed Oil 3.7 g/kg, Sassafras Oil 2.6 g/kg, Menthol 11.4 g/kg
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Solvent
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Acetone 793g/kg
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Brand
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Penetrene
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