A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
The product has been removed from its original packaging.
Labels or seals on the product have been tampered with or removed.
The product has clear signs of use, damage, or is soiled.
The product contains food or medication.
The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
NexGard Spectra for Dogs offers the most complete protection against fleas, ticks, mites, lice, heartworm, and intestinal worms, all in one tasty chew. Thanks to its delicious beef flavouring, this tasty, broad-spectrum chewable can be conveniently given to dogs every month without any hassles. It is an effective treatment for paralysis ticks, bush ticks, and brown dog ticks. This monthly treatment is also effective in heartworm prevention in dogs, so you do not need to administer heartworm treatment for dogs separately. Nexgard Spectra is a broad-spectrum dog wormer that works as a major preventive measure against the zoonotic hookworm, Ancylostoma ceylanicum, along with gut worms such as whipworms and roundworms. The oral treatment is also effective for gastrointestinal nematodes. Furthermore, NexGard Spectra treats and controls mange and mites on dogs (demodectic mange, sarcoptic mange, and ear mites).
Protection against fleas & ticks
NexGard Spectra kills fleas on dogs for at least 5 weeks (35 days). It breaks the flea lifecycle to prevent further infestations and helps you keep your dog and home flea-free. It also kills ticks on dogs (paralysis ticks, bush ticks, and brown dog ticks) for 35 days (5 weeks), ensuring protection for a full month. NexGard Spectra also helps control flea allergy dermatitis in dogs.
Protection from mites
NexGard Spectra is an effective ear mite treatment for dogs. It also treats and controls demodectic mange caused by Demodex spp. and sarcoptic mange caused by Sarcoptes scabiei, saving them from skin and ear irritations caused by them.
Protection against lice
NexGard Spectra can also protect dogs from the skin irritation and hair loss caused by biting lice. It treats and controls biting lice on dogs to minimise the likelihood of reinfestation.
Protection from heartworms
When administered regularly, treatment with NexGard Spectra prevents deadly heartworm disease in dogs by providing effective heartworm prevention for dogs.
Protection from intestinal worms
NexGard Spectra is an effective worm treatment for dogs. It treats and controls roundworm, hookworm, and whipworm infestations. It also helps prevent flea tapeworms by providing effective flea control for dogs.
NexGard Spectra Dogs can be safely given to puppies from 8 weeks of age and 1.35 kg body bodyweight. It is also safe for use in breeding, pregnant, and lactating dogs. Some flea tablets or worming tablets can be difficult to administer, but NexGard Spectra is a highly palatable beef-flavoured chew that your dog will truly love. Moreover, as it is an oral treatment, its effectiveness is not affected by bathing, swimming, or shampooing.
NexGard SPECTRA protects against fleas, ticks, mites, heartworm and intestinal worms
NexGard SPECTRA is the most complete parasite protection, all in one tasty chew
Rapidly kills fleas
Treats and controls ticks
Treats and controls mange and mites
Prevents heartworm disease
Treats and controls roundworm, hookworm and whipworm
Prevents flea tapeworm infestations
Tasty monthly chew that dogs love
Protection from 8 weeks of age and 2 kg bodyweight
NexGard SPECTRA makes parasite protection easy, with flea, tick, mite, heartworm and intestinal worm protection in one monthly treatment. Best of all your dog will love it, with 100% of owners saying NexGard SPECTRA was easy to give to their dog.
Which NexGard SPECTRA is best for your dog?
NexGard SPECTRA can be used in all dogs from 8 weeks of age and greater than 2 kg. With five convenient weight ranges, there is a NexGard SPECTRA parasite solution for very small dogs, small dogs, medium dogs, large dogs and very large dogs.
For dogs over 60 kg use the appropriate combination of chews.
