Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
PAW Gentle Puppy Conditioning Mist
PAW Gentle Puppy Conditioning Mist is a lightweight, veterinarian-developed conditioning spray designed to moisturise, freshen, and detangle your puppy’s delicate coat. Specially formulated for young dogs, this pH-balanced, alcohol-free mist contains no soaps, sulphates, or parabens, ensuring a gentle and safe grooming experience.
This conditioning spray uses pawDerm technology that combines gentle detangling agents with rich moisturising ingredients to help maintain coat softness and overall skin health. Enriched with hydrolysed oats, coconut oil, and D-panthenol (vitamin B5), it nourishes and conditions the coat, leaving it silky smooth and easy to manage.
Furthermore, the inclusion of natural botanical essential oils such as chamomile and orange provide a mild, fresh scent without irritating the skin or stripping away natural oils. Ideal for use between baths or after washing, PAW Puppy Conditioner Mist can be applied to both damp and dry fur. For best results, pair with PAW Puppy Gentle Shampoo to support healthy skin and coat development from an early age.
- Wet your puppy’s coat thoroughly with clean, warm water.
- Apply shampoo to several areas across the body.
- Gently massage to create a rich, even lather.
- Rinse thoroughly with clean, warm water.
- Towel dry and follow with Paw Puppy Conditioning Spray for best results.
- Gently conditions and detangles the coat for easy grooming
- Moisturises and supports healthy skin and coat
- Contains hydrolysed oats for a silky-smooth, soft finish
- Enriched with coconut oil and vitamin B5 (panthenol) for nourishment
- Infused with natural chamomile and orange oils for a fresh scent
- pH balanced specifically for puppy skin
- Free from soaps, sulphates, parabens, and alcohol
- Easy spray application suitable for damp or dry fur
- Ideal for use between baths or post-wash grooming
- Developed by veterinarians and inspired by nature
- Australian-made formulation
- Intended for use in animals only.
- For external use only.
- Use only as directed.
- Store below 30°C out of direct sunlight.
- Avoid contact with the eyes and the insides of the ears.
- If irritation occurs, discontinue use and consult a veterinarian.
- If your pet is pregnant, nursing, on medication, or has a medical condition, consult your veterinarian before use.
- Read the instructions on the label before using.
- Keep out of the reach of kids and pets.
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Target species
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Dogs (Puppies)
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Active Ingredients
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Purified water, glycerin (Vegetable), cetramonium chloride, sodium hydroxymethylglycinate, D
panthenol, hydrolysed oats, chamomile roman oil, polysorbate, coconut oil, orange Brazilian oil,
lactic acid.
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Mode of Administration
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Topical
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Brand
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PAW
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