Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Dermcare Aloveen Oatmeal Intensive Conditioner for Dogs, Cats, and Horses
Dermcare Aloveen Oatmeal Intensive Conditioner is a soothing, deeply nourishing conditioner formulated with oatmeal extract and aloe vera gel to help hydrate and comfort normal and sensitive skin. Designed for use on dogs, cats and horses of all ages, this conditioner features a pH-balanced formula free from SLS, making it safe.
Aloveen Intensive Conditioner can be used as a leave-on treatment for deeper conditioning or lightly rinsed off, depending on your pet’s needs. Its emollient action helps restore natural skin oils, leaving coats glossy with a pleasant fragrance. Perfectly complementing Aloveen Oatmeal Shampoo or Dermcare Natural Shampoo, this conditioner restores skin moisture and leaves coats soft and tangle-free.
How does it work?
DermcareAloveen Oatmeal Conditioner contains extracts of oatmeal and aloe vera. The natural soothing properties of oatmeal help relieve itchy, dry or mildly inflamed skin, while aloe vera provides gentle cooling and moisturising support. Plus, the formula hydrates and soothes itchy skin and enhances skin and coat health in dogs, cats, and horses.
- Apply Aloveen Oatmeal Intensive Conditioner to the animal coat in small quantities at various points.
- Massage into the coat gently.
- The conditioner can be used as a leave-on conditioner or lightly rinsed off with clean water.
- Dry and brush the coat as usual.
- It can be used after bathing with Aloveen Oatmeal Shampoo.
- This conditioner can also be applied between baths to maintain coat condition.
- A nourishing and soothing conditioner
- Formulated with oatmeal extract and aloe vera
- Helps hydrate and soothe skin
- Suitable for pets with normal, dry and itchy skin
- Suitable for sensitive and inflamed skin
- Can be used as a leave-on conditioner or lightly rinsed
- Provides a safe pH-balanced formula
- Promotes soft and tangle-free coats
- Assists in grooming and maintaining coat condition
- Leaves your pets with a pleasant fragrance
- Suitable for use on dogs, cats, and horses
- Use only as directed.
- Store below 30°C (at room temperature).
- Wash hands before and after use.
- Carefully read the safety directions before opening or using.
- Keep out of the reach of kids and pets.
- After use, close it properly.
- Avoid contact with eyes. In case of irritation, rinse with clean water.
- Veterinary advice is recommended if your pet has a dermatological concern.
- Dispose of the empty container by wrapping it in paper and putting it in garbage.
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Target species
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Dogs
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Mode of Administration
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Topical
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Active Ingredients
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Colloidal oatmeal extract, Aloe vera
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Brand
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Aloveen
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