Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Fido's Topizole Medicated Shampoo
Fido’s Topizole Medicated Shampoo is a medicated germicidal shampoo designed to help manage various skin infections in dogs and cats. It is commonly used as an aid in the treatment of skin infections caused by yeast, fungi, and bacteria, including conditions linked with Malassezia and ringworm. Formulated in a gentle shampoo base, it helps thoroughly clean and condition the coat, leaving your pet feeling and smelling their best.Fido’s Topizole Medicated Shampoo comes in convenient variety packs of 250mL, 500mL and 1L.
How it Works?
Fido’s Topizole Medicated Shampoo works through the combined action of Miconazole Nitrate, an antifungal agent, and Chlorhexidine Gluconate, a broad-spectrum antibacterial agent. These ingredients help eliminate fungi, yeast, and bacteria on the skin that contribute to infections and dermatitis.
- Thoroughly wet your pet with clean water.
- Apply the shampoo to several areas of the coat and massage well to create a lather.
- Use a sponge if needed to improve lathering and penetration.
- Ensure the shampoo is applied around the lips, under the tail, and between the toes.
- Use with caution around the eyes.
- Leave on the coat for approximately 10 minutes.
- Rinse thoroughly with clean water.
- Use twice weekly until symptoms improve, then weekly or as directed by your veterinarian.
- Medicated germicidal shampoo for dogs and cats
- Offers antibacterial and antifungal properties
- Helps treat skin infections caused by bacteria, fungi, and yeast
- Effective against Malassezia and ringworm
- Helps clean and condition the coat while supporting skin health
- Available in packs of 250mL, 500mL and 1L
- For dogs and cats use only.
- Use only as directed.
- Store in a cool, dry place.
- When using, wear rubber gloves.
- Read the instructions on the label before using.
- Avoid contact with the pet’s eyes and the insides of the ears.
- Not suitable for rabbits and other species.
- Close the lid properly after each use.
- Keep out of the reach of kids and pets.
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Target species
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Dogs and Cats
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Mode of Administration
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Topical
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Active Ingredients
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Chlorhexidine gluconate 20 g/L, Miconazole nitrate 20 g/L. Chlorhexidine gluconate, Miconazole
nitrate, decyl glucoside, lauryl alcohol ethoxylate, cetrimonium chloride, PEG-120-methylglucose
dioleate, EDTA, preservative
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Brand
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Fido’s
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