Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
PAW Sensitive Skin Conditioner for Dogs
PAW Sensitive Skin Conditioner is a gentle, dog grooming conditioner designed to deeply moisturise and nourish your dog’s coat and skin while supporting overall skin health. Suitable for dogs of all skin types, including those with sensitive or fragile skin, this conditioner helps maintain a soft, smooth, and tangle-free coat without irritation. Developed by vets, this pH-balanced, soap-free and sulphate-free formulation provides effective conditioning without stripping natural oils.
Enriched with nourishing ingredients like avocado oil, jojoba oil, and vitamin E, PAW dog conditioner works to soften, detangle, and hydrate the coat. Plus, the inclusion of natural botanical essential oils such as sandalwood, patchouli, and rose delivers a fresh, pleasant scent without the use of artificial fragrances.
PAW Sensitive Skin Conditioner is ideal for breeds prone to skin sensitivities, including terriers and retrievers. Additionally, this Australian-made conditioner is best used after Paw Sensitive Skin Shampoo to achieve optimal coat and skin care results.
- After washing with Paw Sensitive Skin Shampoo, apply conditioner to several areas across your dog’s body.
- Gently massage evenly through the coat.
- Rinse thoroughly with clean, warm water.
- Deeply moisturises and conditions the coat and skin
- Helps detangle and soften for a smooth, manageable coat
- Enriched with avocado and jojoba oils for intensive hydration
- Supports overall skin health, including sensitive and fragile skin
- pH-balanced specifically for canine skin
- Free from soaps, sulphates, and artificial fragrances
- Infused with natural sandalwood, patchouli, and rose essential oils for a fresh scent
- Suitable for all skin types, including sensitive breeds
- Developed by veterinarians and inspired by nature
- Australian-made formulation
- Intended for use in animals only.
- For external use only.
- Use only as directed.
- Store below 30°C out of direct sunlight.
- Avoid contact with the eyes and the insides of the ears.
- If your pet is pregnant, nursing, on medication, or has a medical condition, consult your veterinarian before use.
- Read the instructions on the label before using.
- Keep out of the reach of kids and pets.
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Target species
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Dogs
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Active Ingredients
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Purified water, cetearyl alcohol, glycerin (vegetable), sufractant, avocado oil, jojoba oil,
preservatives thickener, vitamin E, rose oil, patchouli oil, Australian sandalwood oil.
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Mode of Administration
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Topical
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Brand
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PAW
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