Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Petway Petcare Volumising Shampoo Adds Volume and Body for Dogs
Petway Petcare Volumising Shampoo is a naturally based grooming solution designed to add volume, body, and fullness to your dog’s coat. This dog shampoo for volume is enriched with natural proteins that help strengthen the hair shaft, giving the coat a fuller, more lifted appearance.
Petway Volumising Shampoo features a gentle yet effective formula that not only enhances volume but also revitalises the coat by adding shine and lustre. At the same time, it helps moisturise and hydrate the skin, supporting overall coat health and manageability. The result is a soft, fuller-looking coat that is easier to groom and style. Formulated with pure deionised water, this concentrated shampoo offers professional-quality results while remaining economical to use.
Furthermore, its pH-balanced, soap-free formula is gentle on the skin, making it suitable for regular grooming. Free from phosphates, parabens, and enzymes, this biodegradable and environmentally responsible shampoo is also cruelty-free. It leaves behind a refreshing kiwi fruit fragrance for a clean and pleasant finish. The shampoo is available in 250 ml, 500 ml, 1 L, 2.5 L, and 5 L packs for added convenience.
Home Use:
- Shake well before use.
- Wet your dog thoroughly with fresh water.
- Apply shampoo as needed and work into a rich cleansing lather using your fingers.
- Rinse thoroughly.
- Towel or blow dry and brush/comb the coat.
- Avoid contact with eyes.
Salon Use:
- Dilute up to 30:1 with warm water.
- Apply to the coat and work into a rich lather.
- Rinse thoroughly and blow dry.
- Avoid contact with eyes.
Hydrobath Use:
- Add 5 mL per litre of water.
- Wash thoroughly while working into the coat.
- Rinse with fresh warm water and dry.
- Avoid contact with eyes.
- Adds volume and body to coats
- Enriched with natural proteins to strengthen hair shafts
- Helps provide a fuller-looking coat
- Adds shine and lustre for a healthy appearance
- Moisturises and hydrates skin and coat
- Improves coat manageability and grooming ease
- Leaves a fresh kiwi fruit fragrance
- Concentrated formula for economical use
- Made with pure deionised water
- pH-balanced and soap-free
- Free from phosphates, parabens, and enzymes
- Biodegradable and environmentally responsible
- Not tested on animals
- Available in convenient 250 ml, 500 ml, 1 L, 2.5 L, and 5 L packs
- For external use only.
- Use only as directed.
- Store in a cool, dry place.
- Avoid contact with the eyes and the insides of the ears.
- Read the instructions on the label before using.
- Close the bottle properly after each use.
- Keep out of the reach of kids and pets.
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Target species
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Dogs
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Product Type
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Shampoo
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Mode of Administration
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Topical
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Brand
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Petway Petcare
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