Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Equinade Showsilk Glo-White Shampoo for Horses
Equinade Showsilk Glo-White Shampoo is a highly concentrated purple shampoo specially formulated to clean, brighten, whiten, and remove stubborn stains from white, grey, and multi-coloured coats. The potent deep-cleaning shampoo effectively removes yellow tinges and enhances white markings, leaving coats, tails, and manes looking bright, clean, and glossy.
Designed to revitalise dull and patchy coats, this horse coat whitening shampoo helps create an even tone while enhancing the natural brightness of all coat colours. Its pH-balanced formula is gentle enough and offers a versatile grooming solution. Plus, it’s suitable for a variety of show animals, including horses, dogs, cats, cattle, goats, rabbits, fowls, and other birds. Importantly, it delivers whitening benefits without the use of bleach.
With high cleaning performance and a concentrated formula, this shampoo offers excellent value while helping animals look their best for everyday grooming or show preparation. Additionally, Equinade Showsilk Glo-White Shampoo is available in multiple packs of 250ml, 500 ml, 1 L, 2.5 L, 5 L, and 20 L bottles, further adding to its convenience.
- Thoroughly saturate the coat with water.
- Wear gloves and an apron before application.
- Apply shampoo evenly to the coat and work into a rich lather.
- Leave on for up to 10 minutes.
- Rinse thoroughly.
- For best results, follow with Equinade Showsilk Conditioner.
- Do not apply to a dry coat, mane, or tail.
- Brightens and whitens white and grey coats
- Removes stains and yellow tinges
- Enhances white markings, tails, and manes
- Brightens all coat colours on multi-coloured animals
- Deep cleans dirt and grime effectively
- Adds a glossy, healthy-looking shine
- Highly concentrated and economical to use
- pH-balanced and gentle on the skin
- Does not contain bleach
- Suitable for multiple show animals
- Ideal for show preparation and regular grooming
- For external use only.
- Use only as directed.
- Store in a cool, dry place.
- Avoid contact with the eyes and the insides of the ears.
- Read the instructions on the label before using.
- Do not apply to a dry coat, mane, or tail.
- May stain clothing or grout.
- Store below 30° C.
- Close the bottle properly after each use.
- Keep out of the reach of kids and pets.
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Target species
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Horses dogs, cats, cattle, goats, rabbits, fowl and other birds.
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Product Type
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Shampoo
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Mode of Administration
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Topical
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Brand
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Equinade
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