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Outward Hound - Nina Ottosson - Dog Twister Puzzle

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Reviews: 1
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Goods Returned to Sender

In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.

Change of Mind Returns

Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.

We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:

  • The product has been removed from its original packaging.
  • Labels or seals on the product have been tampered with or removed.
  • The product has clear signs of use, damage, or is soiled.
  • The product contains food or medication.
  • The end customer received the product more than 14 days ago.

Damaged or Incorrect Goods

Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.

We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.

Returning a Product

Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:

Returns, 1/106-108, Station Road, Seven Hills, NSW 2147

Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.

Product refunds will be credited to the original payment method used for the purchase.

Cancelling an Order

Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.

Outward Hound Nina Ottosson Dog Twister Interactive Treat Puzzle Toy for Dogs

Dog Twister from Nina Ottosson by Outward Hound is a level 3 advanced interactive treat puzzle toy for dogs. It is a next-step problem-solving play for dogs who have already mastered the earlier levels of puzzles. Helpful for reinforcing basic training commands, it challenges dogs to learn sequential steps to solve the puzzle.

This attractively designed puzzle game has 9 treat drawers which are secured in place with white lockable tabs that can be adjusted to increase or decrease the difficulty level of the puzzle. Hidden beneath the sliders, the treats entice dogs to sniff, nudge, and paw to unlock the blocks and seek their favourite snack. It is a fun way to evade boredom and redirect the destructive behaviour of dogs towards an intriguing and entertaining game. Made from durable BPA, PVC, and phthalate-free material and with no removable parts involved, this reusable and easy to clean puzzle toy is safe for dogs of all ages, sizes, and breeds.

  • Place your dog’s favourite treats underneath the triangular block compartments of  Outward Hound Nina Ottosson Dog Twister Treat Puzzle Toy and hide the treats with the sliders.
  • Push in the white tabs to lock the compartments and increase the difficulty level of the puzzle.
  • Place the puzzle toy on the floor and let the game begin!
  • Encourage your dog to play with the puzzle toy. Let them lift the white tabs to unlock the drawers and find the hidden treats.
  • Clean the toy completely with warm water and soap after each use.
  • Advanced interactive treat puzzle toy for dogs
  • Great for dogs who have mastered the levels 1 & 2
  • Helps reinforce basic training commands
  • Challenges dogs to learn sequential steps and solve the puzzle
  • Adjustable difficulty levels to help learning dogs
  • Helps make playtime interesting and enjoyable
  • Assists in evading boredom
  • Helps control destructive behaviour
  • Keeps dogs engaged and entertained
  • Safe for dogs of all ages, breeds, and sizes
  • Made from durable BPA, PVC, and phthalate-free material
  • Easy-to-clean and mess-free design
  • For dogs only.
  • Keep away from children.
  • Always supervise your dog while they are playing with the toy.
  • Do not let your dog chew on the game or pieces.
  • Wash the toy thoroughly with soap and warm water after each use.
  • Replace with a new one if torn or damaged.
Target Species Dogs
Size One-size
Dimensions 1.75” H x 11.75” L x 11.75” W
Brand Nina Ottosson
Product Reviews
4
Reviews: 1
5 Star 4 Star 3 Star 2 Star 1 Star

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