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Brand: Adaptil

Adaptil Calm Home Diffuser

4.3 / 5
Reviews: 4
Mid Year Sale - Get 5% Discount - Use Code: "MDYR5"

Adaptil Diffuser Refill 48 ml

Shipping Fee

A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.

Standard shipping charges based on the product weight and shipping location shall be applicable to these products.

The shipping fees will be calculated before checkout

Goods Returned to Sender

In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.

Change of Mind Returns

Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.

We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:

  • The product has been removed from its original packaging.
  • Labels or seals on the product have been tampered with or removed.
  • The product has clear signs of use, damage, or is soiled.
  • The product contains food or medication.
  • The end customer received the product more than 14 days ago.

Damaged or Incorrect Goods

Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.

We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.

Returning a Product

Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:

Returns, 1/106-108, Station Road, Seven Hills, NSW 2147

Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.

Product refunds will be credited to the original payment method used for the purchase.

Cancelling an Order

Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.

Adaptil Calm Home Diffuser is a new version of Adaptil Diffuser. The “Comforting Messages” of Adaptil helps dogs to cope up with stressful situations.

Adaptil is a unique formulation that contains canine appeasing pheromones that comfort puppies and adult dogs. It is effective in managing fear, stressful behaviour, and anxiety in all breeds of dogs. It calms down pets suffering from separation anxiety, prevents house soiling, and controls behavioural issues, sleep disorders, and phobias of all kinds. It aids in making dogs respond well to behavioural therapy and training.

Adaptil Calm Diffuser makes dogs feel more confident, more relaxed during challenging situations like loud noises, staying home alone, and fears, training, and during travelling.

How it works?

A pheromone is a hormone released by lactating mammals to comfort their litters and newborns. Being a synthetic form of canine appeasing pheromone, Adaptil pacifies the pet’s mind. It relaxes his system under stressful situations by calming down the surroundings. The diffuser envelops an area of 50 to 70 square metres and lasts up to four weeks. It alleviates signs of stress and phobias in dogs.

It works well in situations like adoption, separation, heavy noises, vet visits, change of place, etc. If the pet is showing symptoms of stress like urine making in the house, biting himself, uncontrolled barking, escaping behaviour, destructive attitude or more, then Adaptil comes as a ready help. All you have to do is plug the diffuser in the pet’s room.

See how to use
Easy to use
  • Just plug and play: screw the vial onto the diffuser unit and plug it into an electric socket.
  • Leave the diffuser switched on continuously.
Good to know
  • Each diffuser refill covers an area up to 70 m2
  • Avoid plugging in the diffuser under shelves, behind doors, behind curtains, behind furniture, as it will not work

  • Uncap the refill vial.
  • Screw the vial onto the electric Diffuser unit, plug it into an electric socket and switch it on.
  • Leave the Diffuser switched on continuously.
  • Plug the Diffuser into the room where the dog spends most of his time.
  • Refill may lasts up to 5 weeks according to the environment.
  • Replace the vial every month with Adaptil refill pack.
  • Brings the dog closer to you
  • Creates a reassuring environment at home
  • Provides constant comfort for your dog
  • Reduces the signs of fear and stress in canines exposed to challenging situations
  • Beneficial in re-homing adopted puppies
  • Keeps dogs and puppies calm and relaxed
  • Helps to adapt easily in the new environment or new home
  • Clinically proven formulation
  • Veterinary used and recommended
  • Covers an area up to 70 sq meters.
  • Keep out of reach of children.
  • Do not use the dog formulation for cats.
  • For use in animals’ environment only.
  • Not for direct application on animals.
  • Keep the bottle and unit in an upright position at all times.
  • Do not cover or place the diffuser underneath any furniture.
  • During and immediately after use, do not touch the device with your hands.
  • Do not place near a source of heat or direct sunlight.
  • Do not touch the device with wet hands or with metal objects when plugged in.
  • Never insert a refill into the unit while it is connected to a power point
  • Switch off the unit when the bottle is empty or has been removed.
  • The electric device should only be used with Adaptil Calm Home Diffuser formulation - use of another substance may increase the toxicity or flammability of the product
  • The surfaces of the device reach high temperatures to encourage evaporation of active ingredients - these surfaces should not be touched during the use of the product.
  • Ensure that your pet does not touch the diffuser when in use.
  • Try to place the diffuser at the highest point to avoid accidents.
  • Avoid plugging in the ADAPTIL Diffuser under shelves and furniture, or behind doors, curtains and furniture.
Target Species Dogs
Active Ingredients Synthetic analogue of the Canine Appeasing Pheromone
Manufacturer Ceva
Brand Name Adaptil
Product Reviews
Reviews: 4
5 Star 4 Star 3 Star 2 Star 1 Star

Excellent product

Irritations almost relieved after using it


Calms him

My friend suggested & it did well


Great Product

This product is indeed amazing and provides constant comfort to our dog.


Calm diffuser

Keeps my pet calm, this diffuser.

Have A Question?
Q: Is this safe to use in a house that has birds and Guinea pigs please? The unit would be used in a different room but unsure if the pheromones travel and would cause issues.

A: We request you consult with a veterinarian about this.

By, on Jul 28, 2023
Q: Does the Adaptil need to be on all the time. I only need when I leave the house.

A: It is advised to leave the collar around the dog's neck at all times for one month once opened.

By, on Sep 26, 2022
Q: Can the Adaptil be plugged into an extension lead as the only points I have are behind furniture.

A: Yes, It comes with a diffuser.

By, on Sep 06, 2021
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