Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Black Hawk Dog Treats Beef Jerky Sticks
Black Hawk Beef Jerky Sticks for dogs have been crafted to maintain the health and vitality of your dog. These irresistibly delicious treats are made from 100% Australian beef responsibly sourced and human-grade local ingredients in regional Australia to deliver nature’s goodness to your best friend.
These premium treats come from regional Australia, where prime cuts of meat are carefully hand-selected, cut, and slowly oven-dried to lock in nutrients and flavour. The result is a wholesome, grain-free, natural beef treat packed with nature’s goodness, perfect for your dog’s enjoyment.
Black Hawk Dog Treats Beef Sticks are approximately 40 mm long and 8-10 mm thick, making them the perfect playtime treats for small to medium dogs over 12 months old. Choose Black Hawk Beef Chewy Dog Sticks to ensure you feed only the best to your dog.
- These treats should be used as a reward or training aid as a part of a healthy diet and comprise no more than 10% of the dog’s daily requirements.
- These treats should be fed under supervision.
- Always make sure clean, fresh water is available while feeding.
- The feeding guide for a healthy active dog is as below:
Recommended feeding quantities:
|
Dog's Weight
|
Maximum Sticks / Day
|
|
Up to 5kg
|
2 sticks
|
|
5-10kg
|
4 sticks
|
|
10-20kg
|
7 sticks
|
|
20-30kg
|
10.5 sticks
|
|
>30kg
|
12 sticks
|
- Made in regional Australia
- Made with 100% Australian beef
- Made from responsibly sourced human-grade beef
- Grain-free
- Oven dried to preserve nutrients and flavours
- Healthy dog treats suitable for training
- Once opened, store the treats in the refrigerator and consume them within 10 days.
- Do not feed to dogs younger than 12 months of age.
- Store it in a cool, dry place away from direct sunlight.
- Read the pack label before use.
- Keep the packaging away from pets and children to avoid suffocation risks.
| Target Species |
Dogs |
|
Product Type
|
Dry Dog Food |
| Ingredients |
Grass Fed Australian Beef, Natural Sugar, Vegetable Glycerine, Salt, Tapioca-Maltodextrin, Apple Cider Vinegar, Tapioca, Cinnamon, Sunflower Oil, Ginger, Acerola Cherries, Yeast, Natural Antioxidants.
|
Nutritional Analysis:
|
Protein (min)
|
26%
|
|
Fat (min)
|
15%
|
|
Fibre (max)
|
10%
|
|
Moisture (max)
|
28%
|
|
Calorie content (calculated)
|
275kcal/100g; one treat = 12kcal
|
