Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Quantum Reef Essential Bio-Active Zeolite – Algae & Nutrient Control
Reef Essential Bio-Active Zeolite is expertly formulated to remove ammonia/ammonium, nitrite, nutrients, heavy metals and other unwanted molecules from aquarium water. Suitable for freshwater, planted, pond, FOWLR, and reef aquariums, this highly effective natural filtration is originally made for ultra-pure water sanitisation intended for human use. Bio-Active Zeolite contains no dangerous organics or harsh chemicals, ensuring the safety of aquatic life.
Designed with a smaller and more uniform particle size, bio-active zeolite offers a larger surface area for water contact, which boosts the growth of beneficial bacteria. Its homogenous composition prevents media layering and enhances filtration performance. The consistent particle size also allows for easy use in media reactors or simple placement in high-flow areas using the provided non-metallic zipper-locked bag found in each pack.
Bio-Active Zeolite can be used alongside Reef Essential Bio-Active Carbon or Plant Essential Freshwater Essential Canister Carbon for optimal water purity, but it should not be mixed due to varying hardness levels.
- Use as per the instructions provided on the product.
Dosing:
- Lightly stocked = 30g/100L (26 US gal) per month
- Moderately stocked = 50g/100L (26 US gal) per month
- Heavily stocked = 70g/100L (26 US gal) per month
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Size
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Min. Volume Treated
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Max. Volume Treated
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1.2kg (1.0L)
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1,714L (453 US gal)
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4,000L (1,057 US gal)
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2.5kg (2.2L)
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3,571L (942 US gal)
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8,333L (2,201 US gal)
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6.0kg (5.0L)
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8,571L (2,264 US gal)
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20,000L (5,283 US gal)
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12.0kg (10L)
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17,143L (4,529 US gal)
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40,000L (10,567 US gal)
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- Formulated to remove ammonia/ammonium, nitrite, nutrients, heavy metals, and other unwanted molecules from aquarium water
- Suitable for freshwater, planted, pond, FOWLR, and reef aquariums
- Contains no dangerous organics or harsh chemicals, ensuring aquatic life safety
- Features a smaller, uniform particle size for a larger surface area for water contact, boosting beneficial bacteria growth
- Homogenous composition prevents media layering and enhances filtration performance
- Can be used alongside Reef Essential Bio-Active Carbon or Plant Essential Freshwater Essential Canister Carbon for optimal water purity
- Read the instructions given on the pack carefully.
- For easier dosing, informational videos, safety instructions, and help, download ‘Quantum Aqua’ app.
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Product Type
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Reef Essential Algae & Nutrient Control |
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Brand
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Quantum Aqua |
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