Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Stance Equitec L-lysine Amino Acid for Horses
Rendered by Stance Equitec, L-lysine is an effective supplement specifically formulated for horses and dogs of
all sizes and ages. It features essential amino acids and plays an important role in protein synthesis. The
supplement comes in an easy-to-administer formula for easy dosing.
- Introduce gradually into your horse’s or dog’s diet over a period of 2 weeks.
- Add the supplement to the animal’s feed.
- Split into two feeds (morning and night) where possible.
- Always provide access to clean water.
Growth (to 6 months):
Morning feed: 3/4 x scoop (15g)
Night feed: 3/4 x scoop (15g)
Yearling in training:
Morning feed: 1 + 1/4 x scoop (25g)
Night feed: 1 + 1/4 x scoop (25g)
Mature (maintenance):
Morning feed: 1/2 x scoop (10g)
Night feed: 1/2 x scoop (10g)
Mature (in work):
Morning feed: 1 + 1/4 x scoop (25g)
Night feed: 1 + 1/4 x scoop (25g)
Mature recommended rate based on a 500 kg horse
- Features essential amino acids
- Plays an important role in protein synthesis
- Comes in an easy-to-administer formula
- Suitable for horses and dogs of all breeds and sizes
- Keep away from children, pets and uninformed people.
- Wash your hands and surfaces after handling the supplement.
- Use only for horse and dog consumption.
- Store in a cool and dry place, away from sunlight.
- Make sure the container is properly sealed.
- Refrigerate once the container is opened.
| Target species |
Horse & Dog |
| Product Type |
Horse & Dog Supplement |
| Ingredients |
L-Lysine monohydrochloride
|
| Brand |
Stance Equitec
|
