Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ivory Coat Grain-Free Chicken is a palatable, nutritious dry food for puppies of all breeds. This puppy growth
grain-free formula contains Australian chicken for protein & nutrients to maintain healthy organs. It is
loaded with essential vitamins and minerals for daily nutrition. This recipe is specially designed using poultry
protein to suit puppies sensitive to other protein sources. With 32% protein content, it supports optimal muscle
mass and healthy puppy growth.
This Ivory Coat puppy nutrition formula contains salmon oil for omega 3 & 6 fatty acids to maintain skin and
coat health. The natural superfood blend of tomato, apple, carrot, pumpkin, kale, blueberries, spinach and
cranberries works as a source of natural antioxidants. Quality vegetables and natural prebiotics provide complex
carbohydrates and natural fibre for healthy gut microflora and firmer stools. It also boosts digestion and
improves intestinal health while the yucca helps control stool odour. With no added wheat or wheat gluten, corn,
soy, rice, artificial colours, flavours or preservatives, it works as an ideal healthy daily diet for growing
puppies.
- Check your puppy’s weight and consider their age to determine the appropriate feeding quantity.
- Feed the recommended quantity of Ivory Coat Grain-Free Chicken Dry Food to your puppy daily.
- When introducing Ivory Coat dry food to your puppy’s diet, mix increasing amounts of it with the
decreasing amounts of your pet’s old food over a period of 5 to 7 days.
- Consider this as a suggestive guide only. Your pet may need more or less of this food to maintain optimal
weight based on their age, breed and activity level. Adjust the feeding quantity accordingly.
- Large and giant breed dogs mature more slowly and are not considered adults until they reach 18-24 months of
age. Continue feeding puppy food to them until they reach adulthood.
- Consult a veterinarian if you need help determining the appropriate feeding amount.
Daily feeding guide
|
Adult Dog Weight
|
Age of Puppy (Months)
|
|
2 to 4 months
|
4 to 6 months
|
6 to 12 months
|
12 to 18 months
|
18 to 24 months
|
|
1-5 kg
|
25-125g
< ¼ -1 cup
|
40-130g
¼ - 1 cup
|
40-130g
¼ - 1 cup
|
Adult
|
Adult
|
|
5-10kg
|
90-215g
¾ - 1 ¾ cups
|
125-220g
1 – 1 ¾ cups
|
130-220g
1 – 1 ¾ cups
|
Adult
|
Adult
|
|
10-20kg
|
150-360g
1 ¼ - 3 cups
|
215-370g
1 ¾ - 3 cups
|
220-365g
1 ¾ - 3 cups
|
Adult
|
Adult
|
|
20-30kg
|
255-475g
2 – 4 cups
|
360-500g
3 – 4 ¼ cups
|
370-490g
3 – 4 cups
|
330-480g
2 ¾ - 4 cups
|
Adult
|
|
30-40kg
|
330-590g
2 ¾ - 5 cups
|
475-625g
4 – 5 ¼ cups
|
500-610g
4 ¼ - 5 cups
|
490-595g
4 – 5 cups
|
Adult
|
|
40-50kg
|
405-650g
3 ½ - 5 ½ cups
|
590-730g
5 – 6 cups
|
625-735g
5 ¼ - 6 cups
|
610 – 705g
5 – 6 cups
|
535-705g
4 ½ - 6 cups
|
|
50-60kg
|
390-745g
3 ¼ - 6 ¼ cups
|
650-840g
5 ½ - 7 cups
|
730-840g
6 -7 cups
|
735 – 810g
6 – 6 ¾ cups
|
705-810g
6 – 6 ¾ cups
|
*1 cup= 120g dry
- Nutritious dry food for puppies of all breeds
- Provides complete and balanced nutrition
- Contains only poultry protein
- Ideal for puppies sensitive to other protein sources
- Supports optimal muscle mass and healthy growth
- Aids in maintaining skin and coat health
- Works as a source of natural antioxidants
- Supports growth of healthy gut microflora
- Promotes firmer stools, boosts digestion, and improves intestinal health
- Helps control stool odour
- Free from wheat or wheat gluten, corn, soy, rice, artificial colours, flavours and preservatives
- For dogs only.
- Keep out of reach of children and pets to prevent suffocation.
- Store in a cool and dry place.
- Read the packaging and follow the directions for use.
- Keep the unused product properly packed between feedings.
Note
- This grain-free puppy chicken kibble is made with selected natural ingredients and variations in colours, size
and textures can occur between batches.
| Target Species |
Dogs |
|
Product Type
|
Dry dog food |
| Breed |
All breeds |
| Life Stage |
Puppy |
| Ingredients |
Dehydrated Australian Poultry, Peas, Lentils, Australian Chicken, Pea Protein, Chicken Fat, Sweet Potato,
Tapioca, Beet Pulp, Chicken Digest, Salmon Oil, Linseed, Canola Oil, Salt, Dicalcium Phosphate, Potassium
Chloride, Choline Chloride, Chicory Root Inulin, Vitamins and Minerals, Superfood Blend (Tomato, Apple,
Carrot, Pumpkin, Kale, Blueberries, Spinach, Cranberries), Natural Antioxidants, Yucca Schidigera Extract,
Vitamin E.
|
|
Brand
|
Ivory Coat |
Nutritional Analysis
|
Metabolisable Energy
|
360kcal/100g
|
|
Crude Protein
|
Min. 32.0%
|
|
Crude Fat
|
Min. 16.0%
|
|
Crude Fibre
|
Max. 5.0%
|
|
Omega 3 Fatty Acids
|
Min. 0.5%
|
|
Omega 6 Fatty Acids
|
Min. 2.0%
|
|
Vitamin E
|
Min. 200IU/kg
|
