Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Neovet Fleas, Heartworm & Worms Treatment for Dogs and Puppies
Neovet for Dogs and Puppies is a monthly spot-on treatment for flea, worm, and heartworm protection. It eliminates flea larvae, fleas, lice, ear mites, and sarcoptic mange shortly after application and also protects against heartworms as well as most major intestinal worms in dogs, such as hookworms, roundworms, and whipworms. Neovet kills adult and larval fleas within 20 minutes of contact by absorption via the flea intersegmental membranes and stops them from feeding within 3-5 minutes. It is an easy-to-use monthly spot-on solution to help rid your dog of existing parasites and provide ongoing protection. It has been formulated with the powerful ingredients imidacloprid and moxidectin, which provide fast relief from external and internal parasites. Neovet Flea & Worming Treatment is an affordable and trusted parasite protection suitable for dogs and puppies from 7 weeks of age and older.
How does it work?
Neovet flea, heartworm, and worm treatment is formulated with two powerful ingredients: imidacloprid and moxidectin. Imidacloprid spreads rapidly across your pet's skin, killing fleas, mites, and lice on contact (they don’t have to bite) quickly after application. Moxidectin is absorbed through the pet's skin and enters the bloodstream. It travels to the gut, where intestinal nematode worms are found. Moxidectin paralyses larval, immature, and adult stages of worms, which are then eliminated in the stools.
- Remove the tube from the blister pack.
- Hold the tube upright, peel the ring lock off, and then twist off the cap.
- Make your animal stand still and part the hair until the skin is visible.
- Place the tip of the tube and squeeze the tube firmly to apply the solution.
- Repeat the treatment monthly as required.
- Refer to the below table for dosage.
Dosage Table:
|
Dog Size
|
Body Weight
|
Tube Dose
|
Pack Colour
|
No. of Tube per Month
|
|
Puppies and Small Dogs
|
Up to 4kg
|
0.4ml
|
Green
|
1
|
|
Medium Dogs
|
4-10kg
|
1.0ml
|
Aqua
|
1
|
|
Large Dogs
|
10-25kg
|
2.5ml
|
Brown
|
1
|
|
Extra Large Dogs
|
25-40kg*
|
4.0ml
|
Blue
|
1
|
*For dogs over 25kg, apply to divide the dose into three application sites; one site between the shoulder blades, one site on the middle of the back between the hips, and one site in between.
- Effective flea, heartworm, and worm treatment
- One application lasts for a full month
- Easy to apply topically
- Eliminates fleas, flea larvae, sarcoptic mange, lice, and mites
- Protects against heartworm
- Protects against major intestinal worms
- Eliminates roundworms, hookworms, and whipworms
- Stops fleas from feeding in as little as three minutes
- Reduces the incidence of Flea Allergy Dermatitis
- Helps break the flea life cycle and prevents reinfestations
- Comprehensive and affordable parasite treatment
- Suitable for dogs and puppies from 7 weeks of age
- The safety of Neovet has not been established in pregnant and lactating dogs.
- Waterproof after 2 hours.
- Do not apply Neovet for Dogs to cats.
- Use with caution in sick, debilitated, or underweight animals.
- Heartworm test prior to application is recommended.
- Avoid inhalation and contact with skin and eyes.
- Harmful if swallowed.
- Wash hands before and after use.
- When handling, wear eye protection and protective gloves.
- Do not eat, drink or smoke while using.
- Repeat exposure may cause allergic disorders.
- Store below 25°C.
- Dispose of used tubes by wrapping in paper and placing in garbage.
- Keep out of reach of children and other household pets.
- Consult your vet before using.
| Target Species |
Dogs and Puppies |
|
Mode of Administration
|
Topical |
| Active Ingredients |
Imidacloprid and Moxidectin
|
|
Manufacturer
|
Neove Pharma
|
|
Brand
|
Neovet |
