Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill's Prescription Diet a/d Canine/Feline Urgent Care is a specially formulated diet to provide nutritional support to pets recovering from serious illness, accident or surgery. It gives nutritional support to regulate metabolic changes of pets recovering from illness, injury or accident. The tasty food accelerates the recovery process and aids in overall well being of cats and dogs.
Manufactured under high quality standards, this canned food helps in maintaining natural defenses and lean body mass. It contains digestive ingredients with high calorific value to promote healthy body condition. It is an ideal food for pets dealing with recovery and improves the pet’s energy levels for an active life.
Feeding Guidelines:
Introduce Hill's Prescription Diet a/d Canine/Feline Critical Care food by mixing increasing amounts of it with decreasing amounts of your pet’s current food during a course of seven days.
To get the exact quantity of one time feed, divide the amount of food given into the following table by the number of times you feed the pet.
These are general guidelines. Your pet’s nutritional needs may change as per his/her age, health condition, temperament and activity level. Consult your vet for this and administer the amount in accordance with his advice.
Keep fresh drinking water readily available at all times.
In patients where normal G.I. function has been compromised by anorexia, a three-day transitional feeding strategy may be necessary.
- Day One - 1/3 of daily caloric intake with 2/3 water dilution
- Day Two - 2/3 of daily caloric intake with 1/3 water dilution
- Day Three - Entire daily caloric intake
Select a feeding schedule based on the following patient criteria:
- Schedule 1 - Cage Rest
- Schedule 2 - Surgery, Sepsis, Cancer, Trauma, Fever, Feline Hepatic Lipidosis
- Schedule 3 - Severe Burn, Injury or Head Trauma
Divide the total amount of food into at least 3 to 6 daily feedings to reduce chances of gastrointestinal side effects.
| Weight of Animal |
Schedule 1 in Milliliters |
Schedule 2 in Milliliters |
Schedule 3 in Milliliters |
| 5 lb (2,3 kg) |
117 |
140 |
187 |
| 8 lb (3,6 kg) |
166 |
200 |
266 |
| 10 lb (4,5 kg) |
197 |
236 |
315 |
| 15 lb (6,8 kg) |
267 |
320 |
427 |
| 20 lb (9,1 kg) |
331 |
397 |
529 |
| 30 lb (14 kg) |
448 |
538 |
717 |
| 40 lb (18 kg) |
556 |
668 |
890 |
| 50 lb (23 kg) |
658 |
789 |
1052 |
| 60 lb (27 kg) |
754 |
905 |
1207 |
| 70 lb (32 kg) |
847 |
1016 |
1355 |
| 80 lb (36 kg) |
936 |
1123 |
1497 |
| 90 lb (41 kg) |
1022 |
1227 |
1635 |
| 100 lb (45 kg) |
1106 |
1327 |
1770 |
Key Benefits
- Helps wound and tissue healing
- Boosts immune system
- Prevents depletion
- Easy to administer wet food that can be fed through bowl, spoon, syringe and feeding tube
- Highly palatable food makes administration easy
Safety
More Information
Nutrient Analysis:
| Nutrient |
Dry Matter % |
| Protein |
44.2 |
| Fat |
30.4 |
| Carbohydrate (NFE) |
15.4 |
| Crude Fiber |
1.3 |
| Calcium |
1.00 |
| Phosphorus |
1.0 |
| Sodium |
0.79 |
| Potassium |
0.92 |
| Magnesium |
0.108 |
| Taurine |
0.64 |
| Glutamine / Glutamate |
5.17 |
| Branched Chain Amino Acid Total |
6.42 |
| Omega-3 Fatty Acids Total |
2.46 |
Caloric Content:
Canned 1151 kcal/kg (180 kcal/5.5 oz (156 g) can)
Ingredients:
Water, Pork Liver, Poultry Liver, Chicken, Corn Flour, Pork Protein Isolate, Fish Oil, Chicken Liver Flavor, Calcium Carbonate, Sodium Tripolyphosphate, Guar Gum, Potassium Chloride, Taurine, Choline Chloride, Vitamin E Supplement, Magnesium Oxide, Ascorbic Acid (source of Vitamin C), Zinc Oxide, Ferrous Sulfate, Thiamine Mononitrate, Beta Carotene, Manganous Oxide, Copper Sulfate, Niacin, Calcium Pantothenate, Vitamin B12 Supplement, Pyridoxine Hydrochloride, Riboflavin, Vitamin D3 Supplement, Biotin, Calcium Iodate, Sodium Selenite, Folic Acid.
