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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Pyohex conditioner is an easy to apply coat-hydrating solution that aids in the treatment and prevention of superficial dermatitis and skin infections in dogs. A non-toxic solution, it does not cause any irritation to the pet’s skin. Used in conjunction with an anti bacterial shampoo this medicated conditioner remains effective for 14 days. Formulated specifically for dogs skin, this conditioner prevents infections and maintains healthy coat in all breeds of dogs.
How it works?Chlorhexidine Gluconate is the active ingredient of Pyohex conditioner. It binds with the hair to destroy bacteria lying on the skin. It kills bacteria by disrupting the cell membrane and precipitating cell contents. With clinically proven antibacterial properties, this ingredient kills, controls and prevents gram positive and gram negative bacteria. With a 14 days residual activity period, the conditioner keeps the pet’s coat healthy. With a neutral pH, this one works well for canine skin.
The conditioner should be used in conjunction with an effective antibacterial shampoo. Use it after shampooing the pet.
To apply, take small amount of the conditioner on your palm. Spread it evenly on your palm. Now, gently massage the pet’s damp coat with your hands. Cover the entire body. Use 1ml of Pyohex conditioner per kilogram of bodyweight of the pet. Do not rinse or wipe the coat after application.
Consult a vet for the frequency of usage.
There are no known contraindications of Pyohex conditioner
More Information
| Target species | Puppies and dogs |
| Mode of administration | Topical spot on |
| Active Ingredient | Chlorhexidine Gluconate |
| Manufacturer | Dermcare |
| Brand Name | Dermcare |
Its easy to use and did well on her skin
Easy to use, no rinsing required, use every alternate dog wash. Coat looks shinier, easy for the dog as so quick to rub over coat.
Good customer service however found product disappointing unlike Dermacare Aloveen it caused matting of long fur and attracted dirt.
Excellent product for his skin
It has effectively prevented the recurrence of Pyoderma in our dog.
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