Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Quantum Bio-Metals – Bioactive Colour Elements
Reef Essential Bio-Metals is expertly formulated to enhance the colour of green corals. It provides ionic, complexed, and chelated bioactive metals to intensify the colour of the corals.The ionic & complexed are immediately bioavailable, while the chelated delivers a sustained release, helping to provide a consistent supply of bioactive metals to coral.To add biomolecules and major, minor & trace colouring elements, use this product alongside Reef Essential Reef Essential Bio-Enhance & Reef Essential Bio-Gen supplements. To support and enhance coral bone growth and density, use alongside Reef Essential Step-3 Aragonite Enhancers. Maintain total levels of iron between 0.005 and 0.015 ppm for a healthy reef. This product is suitable for various saltwater environments, including LPS, mixed, SPS, and NPS.
- Add directly into high water flow.
- Shaking is not required.
- For accurate dosing, the dosing formula is total volume of aquarium and external filter minus all media, rock, ornaments, etc. that occupies volume.
- This product can be used on a dosing pump.
Dosing:
100mL
Stocked Level
|
Daily Dosage per 50L or 13 US gal
|
Lightly
|
5 drops
|
Moderately
|
7 drops
|
Heavily
|
10 drops
|
Or as required to maintain Iron between 0.005-0.015ppm. 1mL per 100L or 26 US gal will raise Iron by ~0.01ppm, other elements will increase relatively.
Note: 20 drops = ~1mL.
250mL, 500mL & 1L
Stocked Level
|
Daily Dosage per 100L or 26 US gal
|
Lightly
|
0.50mL
|
Moderately
|
0.75mL
|
Heavily
|
1.00mL
|
Or as required to maintain Iron between 0.005-0.015ppm. 1mL per 100L or 26 US gal will raise Iron by ~0.01ppm, other elements will increase relatively.
Note: 1 capful = ~10mL.
5L
Stocked Level
|
Daily Dosage per 100L or 26 US gal
|
Lightly
|
0.50mL
|
Moderately
|
0.75mL
|
Heavily
|
1.00mL
|
Or as required to maintain Iron between 0.005-0.015ppm. 1mL per 100L or 26 US gal will raise Iron by ~0.01ppm, other elements will increase relatively.
Note: 1 capful = ~20mL.
- Helps intensify colouration of green corals
- Provides ionic, complexed, and chelated bioactive metals
- Offers nutrients in the form that is readily available for uptake
- Supports overall health and vitality
- Compatible for using with dosing pumps for precise supplementation
- Suitable for various saltwater environments
- Read the instructions given on the pack carefully.
- For easier dosing, informational videos, safety instructions, and help, download ‘Quantum Aqua’ app.
Product Type
|
Reef Essential Bioactive Colour Elements |
Ingredients |
Deionised Water, Bio-Active Metals |
Brand
|
Quantum Aqua |