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Brand: VetSense

VetSense Otiderm

4.8 / 5
Reviews: 4
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VetSense Otiderm Ear Cleaner and Wound Cleanser for Horses, Dogs, and Cats

Shipping Fee

A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.

Standard shipping charges based on the product weight and shipping location shall be applicable to these products.

The shipping fees will be calculated before checkout

Goods Returned to Sender

In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.

Change of Mind Returns

Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.

We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:

  • The product has been removed from its original packaging.
  • Labels or seals on the product have been tampered with or removed.
  • The product has clear signs of use, damage, or is soiled.
  • The product contains food or medication.
  • The end customer received the product more than 14 days ago.

Damaged or Incorrect Goods

Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.

We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.

Returning a Product

Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:

Returns, 1/106-108, Station Road, Seven Hills, NSW 2147

Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.

Product refunds will be credited to the original payment method used for the purchase.

Cancelling an Order

Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.

VetSense Otiderm is a special ear and wound cleansing liquid for cats, dogs and horses. The low pH formulation is highly effective in cleaning the debris and excess wax from animals’ ears. It aids in easy removal of dead cells and devitalised tissues. VetSense Otiderm is highly effective in inhibiting bacterial growth and further stops infection. It helps in cleaning wounds by removing dead cells, and aids in faster healing. The APVMA approved product, Otiderm helps in keeping the wounds sterile. The low pH level does not cause any irritation and is safe to use in dogs, cats and horses.

How does it work?

Otiderm is a uniquely designed ear cleaner which also works as wound cleaner. The active ingredients low in pH causes separation of collagen molecules by rupturing the hydrogen bonding. The organic acids react with Carboxyl and amino groups in the collagen. Once applied these organic acids forces the collagen chains to break apart. Thus, it helps in removing the debris and dead cells easily. The devitalised tissues absorb water and swell, which makes lot easier to be extracted from the ear canal. However, the healthy tissues are unaffected because of natural barriers to the organic acids and sufficient buffering capacity to maintain a near neutral pH.

General Cleaning:

  • Use properly for removing dirt and debris.
  • Drop few drops of solution into the outer ear canal.
  • Slowly rub at the base of the ear.
  • Clean the debris and excess wax with cotton wool.

Otitis Externa:

  • Use liberally to clean the ear canal.
  • When the wax is hard, the solution is left in-situ to soften the wax, allowing for easy removal.
  • This process is repeated three to four times daily if necessary.
  • Helps in easy cleaning of ears
  • Removes of dead tissue and embedded debris
  • Also used as wound cleaner
  • Aids in removing dead cells and encourages healing in horses, dogs and cats
  • Extracts necrotic tissue, coagulum, debris or wax easily from ears
  • Promotes sloughing of devitalised tissues
  • Keep out of reach of children and pets.
  • Avoid contact with eyes.
  • Do not use other product in conjunction with Otiderm as this will neutralise and reduce the effectiveness of the product.
  • Avoid using the product in case of ruptured ear drum.


  • No known contraindications found yet.

Target species

Horses, Dogs, and Cats

Mode of administration


Active Ingredients

Malic Acid, Benzoic Acid, Salicylic Acid, Propylene Glycol



Brand Name


Product Reviews
Reviews: 4
5 Star 4 Star 3 Star 2 Star 1 Star

Excellent wound cleaner

its great for cleaning sores on the hoofs, doesn't irritate the horse


Very Handy

Keeps your animals ears nice and clean



I was a bit hesistant before using, but now happy that it worked well


It worked well

It helped our dog clear his wound.

Have A Question?
Q: Is this supose to be slealed bottle? where you peel the protective seal being a syterol thing for the ears?

A: VetSense Otiderm is a dropper bottle and can be used by dropping a few drops of solution into the outer ear canal.

By, on Jun 14, 2022
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