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Brand: Adaptil
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Adaptil Calm On-The-Go Collar

4.3 / 5
Reviews: 6
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Adaptil Calm On-The-Go Collar For Small Dogs

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Goods Returned to Sender

In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.

Change of Mind Returns

Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.

We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:

  • The product has been removed from its original packaging.
  • Labels or seals on the product have been tampered with or removed.
  • The product has clear signs of use, damage, or is soiled.
  • The product contains food or medication.
  • The end customer received the product more than 14 days ago.

Damaged or Incorrect Goods

Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.

We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.

Returning a Product

Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:

Returns, 1/106-108, Station Road, Seven Hills, NSW 2147

Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.

Product refunds will be credited to the original payment method used for the purchase.

Cancelling an Order

Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.

Adaptil Calm On-the-go Collar works in a therapeutic way. It helps in tranquilizing the dog during stressful situations. The collar contains synthetic form of Dog Appeasing Pheromones (DAP), which relaxes the dog’s mind. The calming effect of these pheromones gives relief from stress and anxiety. It is highly helpful in puppy socialization, and relocating your dog. Adaptil Calm Collar keeps dogs calm during the challenging situations like loud noises (thunderstorms or fireworks), especially for dogs living mostly outdoors and who cannot be kept indoors during such events. It also works during crating, boarding, kenneling and moving to a new house. The Calm collar improves the pet’s response during behavioural therapy and training.

How it works?

Adaptil Calm On-the-go Collar is highly effective and easy to use. It is convenient to use as it constantly releases dog appeasing pheromone. The collar contains Canine appeasing pheromone analogue, which is slowly released into the environment. The dog’s body temperature warms the collar as it is in close contact and encourages the diffusion of pheromones into the local environment. The appeasing pheromone is released immediately and starts showing its calming effect on the dog present at the place. It makes the pet relaxed and happy in challenging situations without the use of any external treatments.

See how to use
Easy to use
  • Simply fit the adjustable collar around your dog's neck
  • Then leave the collar on your dog continuously (except during shampooing)
Good to know
  • 1 collar provides 4 weeks constant support
  • Small size collar fits neck up to 37.5 cm, for dogs up to approximately 35 lbs / 15 kg
  • Large size collar fits neck up to 62.5 cm, for dogs up to approximately 110 lbs / 50 kg

  • Open the pouch when you are ready to use the collar.
  • Fasten the collar around the dog’s neck.
  • Place it over your dog’s head and tie loosely around the neck.
  • Tighten the collar to fit snugly with your dog’s skin.
  • You should be able to place no more than 2 fingers between the collar and the dog’s skin.
  • Ensure the collar is properly fixed with the buckle.
  • Cut off the excess portion of the collar to avoid ingestion.
  • Puppies: as the puppy grows, it’s important to regularly adjust the collar to make sure it’s not too tight.
  • Helps in socialization of puppies and dogs
  • Reduces chances of destructive behaviour
  • Keeps dogs calm and relaxed in stressful situations
  • Ideal for training, travelling, boarding, and kenneling
  • Helpful for dogs staying home alone
  • Helps pacify phobias and stress in puppies and dogs
  • Works on all breeds of dogs
  • Safe for humans and other pets
  • Wash your hands after use.
  • Ensure your dog does not lick the collar.
  • If signs of skin irritation or allergy occur, remove the collar and seek advice from your veterinarian
  • Do not use the collar on dogs with extensive skin lesions.
  • Do not open pouch until the product is ready for use.
  • Remove the collar before bathing or shampooing and replace it after the dog's coat is dry.
  • The effect of the collar lasts up to 4 weeks.
  • Replace the collar after one month.
  • Ensure that the collar is in close contact with the dog's skin.
  • Please note that the Adaptil collar cannot be used to attach a leash.
Target Species Dogs
Active Ingredients Canine appeasing pheromone analogue
Manufacturer Ceva
Brand Name Adaptil
Product Reviews
4.3
Reviews: 6
5 Star 4 Star 3 Star 2 Star 1 Star
Ben

Will buy again

I was using it for the first time, but now will continue with it

Imam

Worked good

Calms my dog whenever we go out

Timothy

Just tie it

I couldn't have bought better product than this one

Glenn

Works great

I have two different breeds of dogs, and I can use it on both our dogs.

Sara

Wow collar

A such a wow collar. Just love it.

Have A Question?
Q: Our dog gets very stressed during car trips. Can we use the collar just for car trips.? He is fine the rest of the time . Is it ok for humans in small spaces like cars .?

A: Yes, it is completely safe to use this collar while traveling with your pet in the car. Each collar provides around 4 weeks of support but it should be worn all day, every day to get results.

By, on Nov 08, 2022
4
Q: how long does it last

A: 1 collar provides 4 weeks of constant support

By, on Nov 12, 2021
5
Q: I'm trying to stop our 18 month old toy poodle from barking if another dog passes front door or when people come to door and ring bell or knock. Should the collar to be worn 24 hours a day or could it be taken off at night as she doesn't bark after she goes to bed.

A: Just put the collar around your dog’s neck and adjust it and Then leave the collar on your dog continuously (except during shampooing)

By, on Sep 02, 2021
4
Q: does it help with constant barking at visitors to the home

A: ADAPTIL Calm On-The-Go Collar is an excellent solution to help your dog stay calm and adapt even outdoors in situations like loud noises, training, boarding, and fears.

By, on Aug 20, 2021
4
Q: How many collars in the box?

A: 1 Collar

By, on Jun 04, 2021
3
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